Privacy Policy

What we collect

We collect the following categories of information when you use Rebridge:

• Account information: name, email address, company name, and phone number (optional).
• Lightspeed data: product catalog (descriptions, SKUs, UPCs, pricing), vendor records, category structure, purchase order history, and sales data used for matching optimization.
• Invoice data: uploaded PDF invoices and their parsed content, including line items, quantities, and pricing.
• Usage data: feature usage patterns, processing metrics, and performance data to improve the platform.

How we use your data

• Catalog data is used to match invoice line items to your existing products in Lightspeed, enabling automated purchase order creation.
• We build a statistical profile of your catalog naming conventions, size systems, and color formats to improve matching accuracy over time.
• Invoice content is parsed using AI (Anthropic Claude) and matched against your catalog to generate purchase orders.
• We do not sell your data, share it with other tenants, or use it for advertising purposes.
• Aggregated, anonymized usage statistics may be used to improve the platform. No individual business data is ever shared or made identifiable.

Data storage

• All data is stored in encrypted PostgreSQL databases hosted on Supabase (US-East region).
• Lightspeed OAuth tokens are encrypted at rest at the application layer.
• PDF uploads are stored in Vercel Blob with encryption at rest and can be deleted individually at any time from your dashboard.
• All data is strictly isolated per tenant. There is no cross-tenant data access or sharing.

AI processing

Rebridge uses AI to parse invoice content and assist with product matching:

• Invoice content is sent to Anthropic's Claude API for parsing and extraction.
• AI processing is subject to Anthropic's data handling policies.
• We use Anthropic's API tier which does not train on customer data.
• Your catalog data is not sent to AI services. Only invoice content is transmitted during parsing.

Third parties

We use Anthropic's Claude AI for invoice parsing and Lightspeed's API to sync your catalog and create purchase orders. No other third parties receive your business data.

Your rights

You can disconnect your Lightspeed account at any time, which revokes our API access immediately. You can delete uploaded invoices from your dashboard at any time. If you wish to close your account, please contact us at support@rebridge.ai.

Contact

Questions about your data? Email support@rebridge.ai.